Concordant’s Clinical Consulting University (CCU) provides a customizable curriculum and certification to healthcare organizations, academic institutions, and other organizations involved in workforce development for Electronic Health Records (EHR). Our program was borne out of the need for a more cost-effective way to create EHR implementation and support expertise and to ramp up new staff faster with proven implementation methodology.
Our unique approach leverages the talent of experienced healthcare IT leaders, who employ Concordant’s proven tools, techniques, and cost management methods. By addressing the clinical and business requirements of your organization’s community, CCU ensures your successful EHR implementations. Our clinical consultants—who have 15+ years of experience— provide curriculum, onboard, and mentor candidates from the planning and design phases of the project schedule through implementation and support; gracefully handing off responsibilities to your organization as employees develop required project-based skills. This creates a more sustainable business model for EHR programs and offers a more cost-effective staffing and resourcing model.
Activities
Curriculum Development
- Leveraging Concordant’s EHR certification process, fine-tune the curriculum to reflect the organizations’ goals and needs
- Translate curriculum to an eLearning environment
Recruitment of EHR Staff
- Review/Refine job descriptions
- Review candidate pool
- Assist with the selection process
On-boarding/Training
- Orient staff to the EHR program framework including:
- Clinical workflow
- Infrastructure
- Practice transformation and workflow re-design
- Incorporates CPEHR certification and industry best practices
Mentorship/Certifications
- Dual role
- Implementation/Mentorship
- “Show one, teach one, do one”
- Training and documentation
- Co-Development of implementation and training materials
- On-site support of implementation specialist
- Transfer of knowledge and methodology
- Presentation and deliverable feedback
